Financial Crime Manager & Deputy MLRO

Jewellery Quarter Bullion: Financial Crime Manager & Deputy MLRO 

Location: Birmingham, Office-based
Contract: Permanent, Full Time (37.5 hours per week) 

Salary: £45,000 to £55,000 + bonus

Package & Benefits 

• Bonus: Up to 30%
• Holiday: 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days)
• Contract: Permanent, full-time role (37.5 hours per week)
• Onsite Gym
• Health and wellbeing programme
• Employee and store discount

 Office-based at our Birmingham Head Office. Visa sponsorship is not available. 

About Jewellery Quarter Bullion 

We’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with over £350m annual turnover, our brands (including BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. 

You’ll join a fast-paced, high-growth business with a market-leading digital presence, where compliance, trust, and integrity are fundamental to everything we do. 

Role Overview 

We’re looking for an experienced Financial Crime Manager & Deputy MLRO to take a senior, hands-on role in leading and strengthening JQB’s financial crime framework. 

Reporting to the MLRO, you will act as their deputy and play a key role in overseeing AML, fraud prevention, investigations, and regulatory engagement. You will have line management responsibility, influence across the business, and real ownership of financial crime risk management in a high-trust environment. 

This is a permanent role with visibility, autonomy, and genuine impact. Ideal for someone ready to operate at senior-manager level and step into MLRO cover where required. 

Key Responsibilities 

• Act as Deputy MLRO, supporting the MLRO and providing cover as required
• Lead financial crime risk management across AML, fraud, sanctions, and suspicious activity
• Monitor suspicious activity, oversee escalations, and ensure high-quality SAR submissions
• Conduct and oversee customer due diligence, enhanced due diligence, and PEP/sanctions screening
• Own and maintain AML and financial crime policies, procedures, and controls
• Identify, assess, and mitigate financial crime risks across the business
• Collaborate with Customer Services, Operations, Marketing, Tech, and Finance to strengthen fraud prevention and controls
• Lead internal investigations and support responses to law enforcement and regulatory requests
• Manage, coach, and develop team members within the financial crime/compliance function
• Support audits, internal reviews, and enterprise-wide risk assessments
• Deliver and support AML and financial crime training across the business
• Contribute to JQB’s wider Annex I Financial Institution obligations and regulatory strategy

Skills & Experience 

• 5+ years’ experience in senior financial crime, AML, compliance, or fraud roles
• Strong working knowledge of UK AML regulations, SAR reporting, and risk frameworks
• Experience acting as a senior escalation point for financial crime issues
• Proven ability to draft, implement, and maintain policies and internal controls
• Confidence engaging with senior stakeholders and influencing operational teams
• Line management experience
• Strong investigative mindset with excellent attention to detail
• Experience in financial services, fintech, ecommerce, payments, or similar
• Comfortable using financial crime systems, screening tools, and reporting platforms
• ICA, ACAMS, or similar qualification (desirable but not essential)

Why You’ll Love It Here 

• A senior role with ownership and accountability
• Opportunity to operate as Deputy MLRO in a high-growth business
• Work closely with experienced leaders in compliance and risk
• Influence and improve controls across the entire organisation
• A culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency
• Real autonomy to shape and strengthen a core business function

About You 

You’ll thrive in this role if you:

• Are confident making risk-based decisions in fast paced environments
• Balance commercial awareness with strong judgement
• Communicate clearly and credibly with both technical and non-technical stakeholders
• Enjoy leading people and raising standards
• Want a role where trust, judgement, and integrity genuinely matter

Ready to Apply? 

If this role sounds like a strong fit, we’d love to hear from you. We review applications on an ongoing basis and will be in touch with shortlisted candidates to discuss next steps. 

Application Deadline: 31st January 2026 

At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - you’re welcome here.