Job Introduction
Retail Advisor - Fine Jewellery Company & The Jewellers – Birmingham - £24,000 basic + performance related bonus
- Are You Ready to Shine in the World of Fine Jewellery?
- Do you have a passion for luxury retail?
- Can you turn a casual shopper into a loyal customer with your charm and expertise? Are you ready to be the face of our prestigious brand? If so, we want to hear from you!
Join us as a Customer Service and Sales Assistant, where you’ll drive sales, deliver outstanding service, and support our eCommerce initiatives! If you're passionate about jewellery and thrive in a dynamic, customer-focused environment, this is your chance to make an impact.
Role Responsibility
What Will the Role Involve?
• Engage Clients: Greet clients with enthusiasm, actively listening to their preferences to build authentic connections.
• Showcase Product Expertise: Immerse yourself in our stunning jewellery collection, showcasing the materials, designs, and craftsmanship that set us apart.
• Achieve Sales Excellence: Crush personal and team sales targets while providing tailored recommendations that create unforgettable shopping experiences.
• Ensure Customer Satisfaction: Deliver top-notch service that leaves a lasting impression and addresses client inquiries with finesse.
• Collaborate for Success: Team up with in-store colleagues and the e-commerce team to elevate the customer experience through creative insights and visual merchandising.
The Ideal Candidate
-
What Will the Role Involve?
• Engage Clients: Greet clients with enthusiasm, actively listening to their preferences to build authentic connections.
• Showcase Product Expertise: Immerse yourself in our stunning jewellery collection, showcasing the materials, designs, and craftsmanship that set us apart.
• Achieve Sales Excellence: Crush personal and team sales targets while providing tailored recommendations that create unforgettable shopping experiences.
• Ensure Customer Satisfaction: Deliver top-notch service that leaves a lasting impression and addresses client inquiries with finesse.
• Collaborate for Success: Team up with in-store colleagues and the e-commerce team to elevate the customer experience through creative insights and visual merchandising.
Package Description
What Can We Offer You?
- Generous Leave: 25 days holiday plus 8 Bank Holidays, with the option to purchase an additional 5 days per year
- Cycle to Work Scheme: Worth up to 5% of your basic salary
- Pension Scheme: Generous contributions to help you plan for the future
- Company Events: Engage and connect with your colleagues
- Employee Discounts: Enjoy savings on our products
- Health & Wellbeing Programme: Support for your physical and mental health
- Store Discounts: Additional savings on purchases
About the Company
We Value:
- INTEGRITY - We’re committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.
- AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.
- AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.
- CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.
- EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.
If you're excited to contribute to a growing business and resonate with our values, we would love to hear from you. Apply now and let's explore how you can make a difference at Jewellery Quarter Bullion.