Job Introduction
Jewellery Quarter Bullion - Merchandiser: Product & Pricing
Location: Birmingham, Centre City Tower (office-based)
Contract: Permanent, Full Time (37.5 hours per week)
Salary: £30,000 to £35,000 dependent on experience + bonus
Package & Benefits
- Bonus: Up to 30%
- Holiday: 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days)
- Onsite Gym
- Health and wellbeing programme
- Employee and store discount
Office-based at our Birmingham Head Office. Visa sponsorship is not available.
About Jewellery Quarter Bullion
We’re passionate about gold and silver investment, making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. With over £350m annual turnover, we operate a high-volume retail ecommerce business where product visibility, pricing decisions, and trading actions directly impact conversion, revenue, and margin.
Our Buying & Merchandising team sits at the heart of this, shaping what customers see online and ensuring we consistently deliver the right product, at the right price.
Role Overview
We’re looking for a Merchandiser – Product & Pricing to join our Buying & Merchandising team.
Reporting to the Head of Buying & Merchandising, you’ll work closely with Buying, Merchandising, and Ecommerce to deliver the product assortment plan across our ecommerce platforms. You’ll be responsible for publishing and merchandising products online, driving pricing and trading actions, and using data and insight to improve sales, conversion, and margin.
This is a hands-on, retail-focused ecommerce role, ideal for someone who enjoys fast-paced trading environments and wants real commercial ownership.
Key Responsibilities
- Own day-to-day ecommerce trading and pricing actions across live product ranges
- Maintain daily pricing and trading reporting, identifying products and categories requiring action
- Recommend and implement pricing changes based on performance, competitor activity, and market conditions
- Ensure products are correctly assigned to pricing groups and trading rules
- Publish products to the website, ensuring accuracy, completeness, and consistency
- Optimise product listings to improve visibility, relevance, and conversion
- Review weekly performance of:
- Products seen and sold
- Products seen and not sold
- Products not seen and not sold
- Take targeted actions to improve the visibility and performance of under-trading products
- Use ecommerce analytics tools, including Google Analytics and Power BI, to identify opportunities and support decision-making
- Work with Ecommerce to analyse basket behaviour following price changes and recommend corrective actions
- Track competitor pricing, promotions, and product placement, sharing insight with Buying and Marketing teams
- Support quarterly competitor and market reviews within the bullion sector
Skills & Experience
- 3–5 years’ experience in merchandising, ecommerce trading, or pricing-focused roles
- Strong retail and commercial mindset, with a focus on conversion and margin
- Strong Excel and analytical skills
- Experience working in a fast-paced ecommerce or retail trading environment
- Confident working cross-functionally with Buying, Ecommerce, and Marketing teams
- Highly organised with strong attention to detail
- Experience using Google Analytics and Power BI is desirable but not essential.
Why You’ll Love It Here
- A true retail ecommerce role with visible commercial impact
- Opportunity to influence pricing, product performance, and customer experience
- Close collaboration with Buying, Merchandising, and Ecommerce teams
- Birmingham city-centre location
- A culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency
About You
You’ll thrive in this role if you:
- Enjoy working in fast-paced, data-led retail environments
- Are commercially curious and confident making trading decisions
- Take ownership and follow actions through to completion
- Care about how customers discover and buy products online
- Want a role where your work directly impacts performance
Ready to Apply?
If this role sounds like a strong fit, we’d love to hear from you. Applications are reviewed on an ongoing basis, and shortlisted candidates will be contacted to discuss next steps.
Application Deadline: 31st January 2026
At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds.