Job Introduction
As the UK’s number one online bullion dealer, we operate a suite of successful e-commerce brands across the UK and Europe, including BullionByPost.co.uk and Gold.co.uk.
Our mission is simply to “provide an accessible, simple & enjoyable customer experience that inspires lifetime brand loyalty” – our customers are at the centre of everything we do.
As a UX Designer at Jewellery Quarter Bullion, you will be responsible for delivering an exceptional online user experience across all our brands, leveraging A/B testing and data analysis to drive decision making and design improvements.
We value individuals who thrive in our collaborative culture, demonstrate problem-solving prowess, and have an inherent drive for excellence. You will develop an in-depth understanding of our products, our customers, and the bullion industry which will inform and guide your decision-making process. Trust and integrity are non-negotiable, forming the foundation of our success.
Role Responsibility
- Own UX and UI Design: Lead the design process for our suite of brands, ensuring a consistent and high-quality user experience across all platforms.
- Customer Journey Design: Create intuitive and engaging customer journeys that enhance user satisfaction and drive conversions.
- A/B Testing and Data Analysis: Conduct A/B testing to evaluate design effectiveness, analyse results, and make data-driven decisions for continuous improvement.
- Design Implementation: Collaborate with front-end developers to implement your designs. While front-end development skills are a bonus, they are not essential.
- Brand Leadership: Take ownership of brand identity and ensure consistency across all digital and print media.
- Non-Web Design Work: Extend your design expertise to print media and other non-web-related design projects as needed.
The Ideal Candidate
- Proven experience as a UX Designer with a strong portfolio of work.
- Strong abilities in wireframing, flow diagrams, graphic and visual design, sitemaps, prototypes, and storyboards.
- Proficiency in design tools such as Adobe Suite, Sketch, Figma, or similar.
- Strong understanding of user-centred design principles and methodologies.
- Experience with A/B testing and data analysis.
- Excellent visual design skills with a keen eye for detail.
- Ability to work collaboratively in a fast-paced environment.
- Front-end development skills (HTML & CSS) are a plus but not essential.
- Ability to effectively communicate with developers and ensure the feasibility and implementation of design solutions.
- Strong communication and organisational skills.
Package Description
- A competitive salary up to £55,000 with a bonus potential up to 30%.
- 25 days holiday with option to buy more.
- Group pension scheme
- Cycle to work scheme.
- Substantial opportunities and budget for personal and professional development.
Please note this is a hybrid role and you will be required to commute to the office in Birmingham city centre. This role does not qualify for visa sponsorship, all applicants must have the legal right to work in the UK.
About the Company
Join Jewellery Quarter Bullion Ltd, the entrepreneurial powerhouse behind BullionByPost.co.uk, the UK’s number one online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across the UK and Europe with our comprehensive portfolio of brands. As we continue to expand, we are seeking a talented UX Designer to enhance our online user experience.
We Value:
INTEGRITY - We’re committed to earning trust, doing what is right, acting like owners, and holding ourselves to the highest standards.
AGILITY - With a focus on speed and adaptability, we value progress over perfection and are continuously learning and improving.
AMBITION - We push boundaries, make bold bets, and strive to be the best in every aspect.
CLARITY - Through straightforward communication and well-understood goals, we encourage ideas and value honesty.
EFFICIENCY - Resourcefulness and frugality are our cornerstones. We aim to extract maximum value with minimum input.
If you're excited to contribute to a growing business and resonate with our values, we would love to hear from you. Apply now and let's explore how you can make a difference at Jewellery Quarter Bullion.